|Permission granted to use screenshot by Steve Dembo.|
Everyone makes mistakes and humans have short memories. Made a mistake in an email? Let it go. Periodic mistakes often go unnoticed by harried recipients who don't have a lot of time.
Made a mistake on Facebook? Fasten your seatbelt! People have a lot of time on their hands in that space! Brief updates that are peppered with mistakes are often fodder for fun.
I think communication on personal social media accounts (like Facebook and Twitter) has been given a "pass" in the grammar game. Is that ok? We need to let our hair down somewhere, right? What about professional accounts? How about professional missives?
CONFESSIONS OF A GRAMMAR NERD
I confess I have a sickness. I can spot an extra space in a 5000 word document. My eyes are drawn to public signs that use misplaced apostrophes. My brain sounds an alarm when I see subject/verb disagreements. I cringe when listening to someone say, "The girl that didn't do her homework needs help." I can't help it. It's a sickness. At work, I've earned a reputation for being a Grammar Nerd. Although we joke about it, I'm sure people are annoyed by me acting as if I "know it all." I hope that's not true, and those who are close to me are well aware of the fact that I don't know it all and I'm not opposed to admitting it. I do a lot of writing and when I'm unsure, I look something up or ask someone for assistance. Even with my best efforts, I still make mistakes and sometimes publish items I wish I could correct. That doesn't stop me from having high expectations of myself and others.
Am I the only one who believes educated professionals should be able to write complete sentences? Is it too much to expect people to understand the differences between:
- your and you're
- to and too
- its and it's
- there, their, and they're
- wear and where
- lose and loose
An article in the Wall Street Journal speaks to the unfortunate increase in workplace grammar gaffes. Good communication is credibility. Sometimes, your written words are all you have. Consistently poor grammar (and spelling, for that matter) stands out and can result in loss of respect and credibility.
There are many grammar myths regarding "rules" that perpetuate the cycle of misinformation. Sometimes, when following a rule may actually cause confusion or when a debate ensues, it may just come down to a matter of style. In those cases, the best strategy is to just make a choice and then remain consistent. For example, if you insist on capitalizing a specific non-proper noun, then do it consistently throughout your document. (Keep in mind however, all important nouns are not proper nouns.) Likewise, if you are not a fan of the Oxford Comma, then don't use it - but be consistent.
WRITTEN VS. ORAL
When we write professionally, we owe it to our "audience" to proofread and at least make a good effort to be clear and concise. Obvious mistakes draw attention away from the focus. Sometimes, despite our best efforts we still issue memorandums or send emails with mistakes. It happens. Employees who don't think writing is important though, are likely to think other things are not important. In today's technological world, the written word is even more important. People are writing to communicate more than ever before.
GET OUT OF YOUR OWN WAY
- Understand if spelling, grammar or writing in general is not be your cup of tea, it is not a reflection on how "smart" you are. Smart people acknowledge their shortcomings, use resources, and surround themselves with people who are even smarter. If you are the smartest person in the room, go find another room.
- Take the time to learn how to write clear sentences.
- If you know grammar is not your thing, circulate your documents to coworkers to proofread for grammar and clarity.
- Use a free browser plugin to catch mistakes. Try Ginger or Grammarly.
- Subscribe to Grammar Girl's newsletter.
CAN'T WE ALL GET ALONG? ADVICE FOR GRAMMAR NERDS WITH BIG EGOS
- Don't correct people when they speak. Let it go. Nobody appreciates being embarrassed in front of others.
- Offer assistance if asked. Resist butting in where you don't belong.
- Choose your battles. When someone corrects your grammar and you'd rather not use the suggestions, just say thank you and carry on. Unless that person is your boss and you've already explained why you think your way is correct. In that case, appease your boss and bite the bullet.
- When someone accurately corrects your grammar, acknowledge your appreciation for a "good catch."
WHAT ARE YOUR THOUGHTS?