Saturday, June 21, 2008

A Response and A Lesson

If there's any doubt that blogs serve a purpose and yield the power of the masses, let there be no doubt any longer.

My last post was a brief summary of the loud chatter circulating the blogosphere and other social networks about ISTE's policy at NECC which requires those who wish to record audio and or video breakout sessions to get the written permission of BOTH the presenter.

Well, apparently not only do the members of ISTE reads blogs, but so do the officers. ISTE has responded and Miguel has posted the contents along with his comments on his blog. Excerpted below is Miguel's letter:

Hi Miguel – We received substantial feedback about this issue and have had great internal conversations in the last 24 hours about how best to respond. We needed to listen to and address the valid concerns of ISTE members while also protecting the rights of the people who have agreed to present at NECC. The statement below addresses how we’d like to handle this for NECC2008.
Post NECC2008, we are planning to convene a discussion around the issue of broadcasting presentations and to work together collaboratively with podcasters, bloggers, presenters, and other stakeholders to develop guidelines for NECC2009 that meet... [please read the rest of this on Miguel's blog.]
I am very pleased with the results of ISTE's internal conversations. I am also a little surprised and very happy that ISTE took the time to respond to all the other educators out there who were equally dismayed at the apparent barriers being thrown up that could have severely impeded the sharing and collaborating for which educational conferences have come to be so well known. I know I will enjoy my NECC experience much more now, and for those of my many online and offline friends and colleagues who were planning to attend NECC only virtually, I'm so glad you will still be able to attend!

One more thing...I believe what ISTE has done here goes far beyond simply reversing a decision based on being on the wrong end of an oncoming mob.
  • They listened.
  • They had a lengthy internal conversation (probably no need for meetings to set up meetings to discuss the meetings for when they would have the conversation).
  • They made a decision.
  • They admitted they made a rash decision and will re-open the conversation for NECC2009
  • And they QUICKLY communicated their decision directly to those who were asking for the response.
Now, could all large bureaucratic organizations learn a little something from ISTE's response?


Darin said...

Yea! ISTE starts the recovery after a goof up. As you said, they listened and promptly reacted to their community. Many other organizations should take a few notes on how ISTE's board handled this controversy. I am still a bit mystified that they didn't get it before causing the ruckus, but I am happy they responded so appropriately!

Lee Ann Spillane said...

Go ISTE! I know I'm counting on being there virtually and I'm glad I still can.