Interesting open letter to all employers from Pamela Slim. I especially like #5:
5. Don't ask for your employees' input if you are not going to listen to it. I have facilitated offsite meetings that lasted for days where well-intentioned managers brainstormed and argued and edited and wrote flip charts until their hands turned blue. They sweated over creating something that was relevant and for a brief period of time actually were proud of what they accomplished. Until a month later when I heard that you scrapped the whole thing in favor of a plan cooked up by an outside consulting firm. This does not only completely waste smart people's time, it guarantees that you will have hostility and resentment the next time you ask for creative input.